Assisting You With Your Returns
We accept returns on all uniform that is returned to us within 90 days of purchase provided the items are unworn, with clothing tags still attached, and returned in the condition they were sold (proof of purchase will be required). They can be returned by bringing them into the shop or by posting back to us at the address below:
The Schoolwear Shop,
105 Mayflower Street,
If posting, please indicate the reason for the return, whether requesting a refund or an exchange, the requested size for an exchange, and provide contact details should we need to get in touch. We strongly advise that a postal receipt is obtained for your return and that you check that the value is protected in the event of being lost in transit.
For exchanges, if you have posted the items back to us we will post your replacements back out at our cost.
Any item that you wish to exchange and is free from fault must be unworn and in saleable condition.
In the unlikely event of a faulty garment we will refund postage costs occurred in returning the goods to us although they may, in some circumstances, need to be returned to the manufacturer to confirm goods are faulty.
We are able to offer a refund or exchange provided the above conditions are met.
All returns and exchanges are made at the Company’s discretion whilst acknowledging our responsibilities under the Consumer Rights Act 2015.
This Returns Policy does not affect your Statutory Rights.
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